We have a friendly exchange policy for our products. In the event of any factory damages (not physical damages caused by external force), we would be happy to take the product back and provide you with the same/similar product upon discussion. In case of unavailability of the same product, the customer can claim a purchase of the same value or will be refunded in cash or store credits in the form of vouchers/coupons, subject to a decision by our team.
No exchange is possible for customized products, on-demand, on-sale sections, products bought in promotions, or discounted products.
[Customization Definition – Any additional work on the products such as logos, patches, names, numbers, etc. is considered customization.]
However, in case we have delivered the exact product as per the order and the customer still wants an exchange for higher or lower sizes (same cost), the shipping charges to take the product(s) back and ship the new one(s) are recoverable from the customer. This decision will be solely at the discretion of our team.
Cancellation Policy
For order cancellations, please contact us via WhatsApp at +919113963015 within 24 hours of placing an order. A decision will be made based on the order status. Transaction charges are applicable @3-5%.
Returns and Refunds Policy
Returns are not accepted on any of our products unless a gross variation is found between the promised and delivered products.
Minor design variations and the feel of the fabric do not qualify for exchange or return.
Once your return is received and inspected, we will notify you that we have received it and of the approval or rejection of your refund. If approved, refunds will be processed in 5-7 working days. Transaction charges are applicable at 3-5%.
We reserve the right to change the policies as per our guidelines.
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We accept debit and credit cards from all card associations. You can save your card details to get a seamless experience when you visit our website next time. - Netbanking
- Pay through 50+ net banking options from various banks.
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- Cash on Delivery
- We offer Cash on Delivery to users in select locations. We reserve the right to refuse to serve in some geographical locations due to logistical reasons or any other reason we deem fit even after a customer places/confirms the order.